Drones in the 21st Century
Drones have just recently become extremely popular among average citizens, but drones have been around for over 100 years. In 1898, inventor Nikola Tesla held an exhibition at Madison Square Garden of an unmanned boat that worked through radio frequency. At the time, it seemed as if the boat were moving according to Tesla’s spoken commands. Since then, drones have become increasingly more popular, useful, and advanced. Today’s drones range from small toy-like drones to massive, military-grade drones.
While most people (besides the military and defense personnel) use drones for leisure, there are some who use it for less scrupulous activities. Drones are becoming invasive and threatening, even to a point where they are being used to deliver illegal contraband to prisoners. According to USA Today, there have been many attempts to smuggle contraband into prisons over the last five years, including items like cell phones and pornography. In one case, the illegal cell phones that were smuggled into a prison weren’t discovered for months.
New Drone Detection Pilot Program
One company is developing technology that will allow prisons to detect drone activity. For the past two years, Securus Technologies has been working to develop a new drone detection pilot program. The new technology will use similar traits as Securus’ wireless containment system. Securus Technologies says the testing phases of the new drone detection pilot program have given promising results and based on Securus’ past quality in products and customer service, its safe to say that this new program will be effective.
Securus Technologies Has Award-Winning Customer Service
Securus Technologies is a company that focuses on delivering the best experience to all of its clients. Securus delivers high-quality technology and award-winning customer service. This year at The Stevie Awards for Sales & Customer Service, Securus Technologies earned three awards. One award went to Zelperita Jackson, a customer service manager for Securus. She won the silver award (Stevie Awards are ranked Gold, Silver, and Bronze) for “Young Customer Service Professional of the Year” in the technologies division. The Corporate Escalations Team won gold in the “Customer Service Complaints Team of the Year” for the technologies division and the Video Visitations Team won bronze in the “Front-Line Customer Service Team of the Year” in the “all other technologies” division. Securus Technologies has always made customer service a priority throughout the company and will continue to do so as they deliver exceptional and innovative technology to prisons across the country.